Support Services
>
Technical Support
How Do I...?
Select your language
German(Deutsch)
Japanese(日本語)
Brazilian Portuguese (Brazilian Português)
English
Spanish(Español)
French(Français)
To learn how to use specific features within a WebEx service, click a topic below. Each topic typically takes 5 minutes, you can give your
Feedback
here...
All WebEx Services
How Do I Join a Meeting
...
Join a Meeting
Go To Top
Cisco WebEx Connect
Getting Started
...
Download Cisco WebEx Connect
...
Sign In
...
Navigate Cisco WebEx Connect
Modifying Your Profile, Presence, and Settings
...
Edit Your Profile
...
Set Your Presence Status
...
Configure Your Settings
Setting Up Your Contacts List
...
Add Contacts
...
Add Groups
...
Filter Contacts
Collaborating through Instant Messaging
...
Send Instant Messages
...
Send Files
...
View Message Archives
...
View Recent Emails
Using Communication Tools
...
Start PC-to-PC Calls
...
Start Video Calls
...
Use Click-to-Call
...
Start Audio Conferences
...
Start Impromptu WebEx Meetings
...
Share Your Desktop
Managing Your Calendar
...
Schedule Meetings
...
Edit and Delete Meetings
...
Send Attendee Reminders & Invitations
...
Start and Join Scheduled WebEx Meetings
Setting up a Space
...
Create a Space
...
Add Tabs to a Space
...
Add Widgets to a Space
...
Save a Space as a Template
Inviting Contacts to a Space
...
Invite Contacts to a Space
Joining a Space
...
Join a Space
Using the Cisco UC Integration to Cisco WebEx Connect
...
Set Up the Cisco UC Integration to Cisco WebEx Connect
...
Start a Call
...
Start a Conference Call
...
Receive a Call
...
Transfer a Call
...
Forward Calls
...
View Call History
Go To Top
Meeting Center
Scheduling, Setting Up, and Starting a Meeting
...
Log In
...
Navigate My WebEx Site
...
Use the Advanced Scheduler
...
Edit and Cancel
...
Join as an Attendee
...
Start an Instant Meeting
...
End a Meeting
Using Audio
...
Join the Audio Conference
...
Understand Audio Conference Modes
...
Mute a Call
...
Specify Audio Conference Modes when Scheduling
...
Switch Audio Connection Modes
...
Use Integrated VoIP Only
Displaying Presentations and Applications (Sharing)
...
Navigate the Meeting Window
...
Use Sharing
...
Share a Document
...
Share an Application
...
Share My Desktop
...
Share a Whiteboard
...
Share Web Content
...
Share a Web Browser
...
Use Annotation Tools
...
Use Full-Screen View
Transfering Files and Sending Transcripts
...
Transfer Files in a Meeting
...
Send Transcripts
Interacting Within a Meeting
...
Use Chat
...
Send and Receive Video
...
Take Notes
...
Conduct Polls
Controlling a Meeting
...
Assign Attendee Privileges
...
Configure Sound Alerts
...
Invite and Remind Attendees
...
Expel Attendees and Restrict Meeting Access
...
Transfer My Host Role
...
Rejoin Your Meeting
Using the WebEx Recorder
...
Download Tools
...
Grant Privileges
...
Include Teleconference in a Recording
...
Include VOIP in a Recording
...
Configure Audio Settings
...
Record to a Server
...
Record to a Computer
...
Hide the Recorder Panel
...
Insert Markers
...
Record Annotations
...
Upload to a Service Site
...
Create a Custom URL
...
Delete Recordings
Using the Webex Player
...
View Recordings
...
Use the WRF Player
...
Use the ARF Player
Using WebEx Audio-Only Meetings
...
Schedule an Audio Only Meeting
...
Create Personal Conference Numbers
...
Start and Join Audio Only Meetings
My Computers (Access Anywhere)
...
Set Up Access Anywhere
...
Manage a Remote Computer
Site Administration Basics
...
Manage Site Admin Roles and Responsibilities
...
Navigate Site Administration
...
Manage User Accounts
...
Add a New User Account
...
Manage New Host Account Requests
...
Batch Create Multiple User Accounts
...
View and Edit a User Account
...
Batch Edit Multiple User Accounts
...
Set Security and Password Requirements
...
Manage Forgotten Passwords
...
Set Audio Privileges
...
Customize Email Templates
...
Manage Network-Based Recording Storage
...
Customize WebEx Site Navigation
...
Customize the Meeting Center Info Tab
...
Add a Company Address Book
...
Reassign a Host for a Scheduled Event
...
Set the Flash Client as the Default for Events
...
Generate Custom Event Center Reports
Go To Top
Training Center
What's New
...
Navigate Our New Look
...
Use Improved Sharing
...
Understand What's Behind the Scenes
Scheduling, Setting Up, and Starting a Session
...
Navigate the WebEx Site
...
Log In
...
Schedule an Instant Session
...
Schedule a Session
...
Edit, Reschedule, or Delete a Session
...
Require Attendee Registration
...
Manage Registration Requests
Attending and Participating in a Session
...
Start or Join a Session
...
Move Around
...
Use Chat
...
Use Q&A
...
Use Floating Panels
...
Respond to a Poll
Facilitating, Presenting, and Communicating
...
Use Floating Panels
...
Understand Roles
...
Assign Roles
...
Assign Privileges
...
Give Feedback
...
Use Chat
...
Use Q and A
...
Share Presentations or Documents
...
Annotate on a Shared Whiteboard
...
Share Applications
...
Share Web Pages
...
Share My Desktop
...
Take a Poll
...
Create a Poll
...
Use the Poll Questionnaire Editor
Understanding Reporting
...
Manage Reports
Using Testing
...
Take a Test
...
Create a Test
...
Add a Test to a Session
...
Launch a Test
...
Score a Test
Using the WebEx Recorder
...
Download Tools
...
Grant Privileges
...
Include Teleconference in a Recording
...
Include VOIP in a Recording
...
Configure Audio Settings
...
Record to a Server
...
Record to a Computer
...
Hide the Recorder Panel
...
Insert Markers
...
Record Annotations
...
Upload to a Service Site