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Article ID: WBX45048
Does WebEx Support Snow Leopard (Mac OS X 10.6)?
 
Does WebEx support Snow Leopard (Mac OS X 10.6)?
What is Snow Leopard?
Is 64-bit Safari 4 supported?
Environment:
Browser hangs at the 'One Moment Please...' page.

Is Snow Leopard Supported?

  • Currently WebEx users will not be able to join or start meetings with 64-bit Safari 4 (default browser on Snow Leopard Mac OS X 10.6).
  • WebEx users can start or join meetings with Firefox 3.5 or 32-bit Safari 4.

When will 64-bit Safari 4 be supported?

  • WebEx is releasing a patch scheduled for August 31st that will address this issue and is specific to WBS 27 sites.  Customers are scheduled to receive this update in September 09'.
  • A support plan for WBS 26 sites is pending.
  • Sites using WBS 25 and below will not be supported.

What will happen if I try to join/start with Safari on an unsupported site?

  • The browser will hang at the 'One Moment Please...' page.

Are there any workarounds?

  • Start/join with Firefox 3.5.
  • Start Safari 4 in 32-bit mode.

Where can I get more information about Snow Leopard?

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