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| Article ID:
WBX28490 |
| How Do I Cancel my QuickBooks Remote Access Account? |
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| Question(s): |
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How do I cancel my QuickBooks Remote Access account?
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Can I get a partial refund if I cancel my service early?
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| Solution: |
To cancel your QuickBooks Remote Access account: - Direct your browser to http://qb.webex.com.
- Enter your e-mail address & password then click LOG IN.
- Click on the MY ACCOUNT tab then Subscriptions on the left-hand navigation bar.
Your current QuickBooks Remote Access subscriptions will be displayed.
- Click on the Cancel Subscriptions link at the bottom of the window.
- Set all Quantity fields to 0 and then click on Done.
Subscription changes to your QuickBooks Remote Access account take effect immediately.
There are no refunds for any unused portion of your WebEx account.
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Causes:
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MeetMeNow, PCNow, and QuickBooks Remote Access offer remote access and online meetings based on a monthly billing cycle. Usage of service does not impact the monthly recurring fee. If you elect to discontinue your account in the middle of a billing cycle, there will be no refund for the unused portion of the account. Continue with the steps below if you are utilizing http://qb.webex.com.
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