Cisco WebEx: Standard Patch being applied beginning on Sat Nov 1, 2014 for [[WEBEXURL]]
Dear Cisco WebEx Customer,
Cisco WebEx is sending this message to key business contacts at https://[[WEBEXURL]].
Beginning on Sat Nov 1, 2014, and Ending on Sunday Nov 2, 2014 PST (GMT -8) , Cisco will be applying a Standard Patch to the following WebEx services:
This email contains information to help ensure a smooth transition.
Additional Tools for Protecting Your WebEx Meeting Information
Cisco is committed to make sure that you have all necessary information to make the best decisions on using WebEx in your organization. We recently sent you a notification on best practices for configuring and using WebEx in an optimal way for your business needs. We further provided site administrators with some tools within site administration to configure your site for optimal privacy.
Privacy Settings for Each Center Individually Configurable
We are now introducing a new capability that will enable you to separately configure the privacy settings for individual centers. With this new capability you can more easily tailor WebEx to meet your business needs, along with keeping your meetings and information private and secure. For example you can now configure Meeting Center meetings to be private, and still continue to host publicly visible meetings on other centers.
XML API Impacts
With the latest release of WBS29.9 (XMLAPI7.3.0SP9), the following options now affect the configuration for individual centers.
List of XML APIs Impacted: CreateMeeting, CreateTeleConferenceSession, CreateTrainingSession, CreateEvent, SetMeeting, SetTeleConferenceSession, SetTrainingSession, SetEvent, GetMeeting, GetTeleConferenceSession, GetTrainingSession, GetEvent, lstSummarySession, GetOneClickSettings, SetOneClickSettings
The picture below shows the changes in the site administration pages to provide the additional privacy functionality for each of the centers.
Default Privacy Selection Required
In addition the latest release of WBS29.9 brings changes to the Site Administration, Scheduler, and Productivity Tools User Interface to alert a host when a meeting is listed or does not have password. This will help ensure site administrators, and WebEx hosts are aware of the privacy settings they choose, and to prevent accidental exposure of information.
Fig. 1 – Shows the alert for a host within the WebEx scheduler when a meeting is listed
Fig. 2– Shows the alert for a host in Productivity Tools when a meeting is listed
Fig. 3 – Shows the alert for a site administrator when changing the privacy options
Plans for service redirection are subject to change as it relates to service availability; this may require services to be redirected earlier or later than previously communicated. Cisco WebEx will communicate any time changes to this planned maintenance immediately.
To Contact Support
If you are experiencing interruptions with any Cisco WebEx services, including WebEx Messenger and Meeting services, please call the WebEx Help Desk at +1-866-229-3239 or +1-408-435-7088. You may also open a ticket online at https://www.webex.com/support/support-overview.html.
If you are located outside the US please go to the following link https://support.webex.com/support/phone-numbers.html for local support numbers.
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