Important: Make sure the WebEx Network Recording Player for Advanced Recording Format (ARF) files is installed on your computer. If it is not installed, you can download it from the Download file window that appears when you download the recording file. You can also download it from the Downloads page that is available under Support on your WebEx service Web site.
Do one of the following to open the recording file on your local computer:
Double-click the recording file in your Windows File Manager window. The WebEx Network Recording Player will automatically open the file.
From the Windows Start menu, choose WebEx > Network Recording Player > Network Recording Player, and the choose File > Open to locate and open the recording file.
Note: The WebEx Network Recording Player does not support converting recordings to MP4 format on Mac systems.
While playing the meeting in the Network Recording Player, select File > Convert > MP4 (MPEG-4 Format).
The Convert to MP4 (MPEG-4 Format) dialog box appears.
In the Save in box, specify the location to save the file.
Under Content options, select the meeting component that you want to save. Choose any of the following panels:
Chat: includes all chat conversations.
Q&A: if you are recording a Training Center session, this includes any Q&A sessions.
Notes: includes any notes entered into the Notes panel.
Video: includes the meeting video.
Polling: if you are recording a Training Center session, this includes any polls.
Click Preview Layout to preview your content settings.
Under Video Quality, select the appropriate quality setting:
High uses a high video quality with 8 frames per second (fps), which produces a larger file size.
Medium uses a medium video quality with 5 fps, which produces an average file size.
Low uses a low video quality with 3 fps, which produces a smaller file size
Under Video Codec, the H.264 video code is listed, and under Audio Codec, the AAC Audio codec listed.
Under Schedule Conversion, indicate when you want the file to be converted. Choose one of the following:
Convert immediately: Converts the file as you save it to your computer.
Convert at the following time: Saves the file and then converts it at the date and time you select.